Privacy policy

PRIVACY POLICY

Last updated: June 2026

1. Who We Are Clero is an online pet accessories store operating at clero.site. We are committed to protecting your personal information and your right to privacy.

2. What Information We Collect When you visit or make a purchase from clero.site we may collect:

  • Name and contact information (email, phone)
  • Billing and shipping address
  • Payment information (processed securely, we never store card details)
  • Order history
  • Browser and device information
  • IP address and location data

3. How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send marketing emails (only if you opt in)
  • Improve our website and products

4. Sharing Your Information We never sell your personal data. We only share information with trusted third parties who help us operate our store including:

  • Shopify (our store platform)
  • PayPal (payment processing)
  • Shipping carriers (to deliver your order)
  • Google and Meta (advertising, only anonymized data)

5. Cookies We use cookies to improve your browsing experience, remember your cart and analyze site traffic. You can disable cookies in your browser settings at any time.

6. Your Rights You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing emails at any time
  • Lodge a complaint with your local data protection authority

7. Data Retention We keep your order data for up to 5 years for legal and accounting purposes. You can request deletion of your account data at any time by contacting us.

8. Security We use industry-standard SSL encryption to protect your data. All payments are processed securely through Shopify and PayPal.

9. Third Party Links Our site may contain links to other websites. We are not responsible for the privacy practices of those sites.

10. Contact Us For any privacy-related questions or requests contact us at:

  • Website: clero.site
  • Email: clero.info.co@gmail.com